martin_35837b's profile

385 Messages

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10.2K Points

Monday, June 16th, 2025

SB Plus Contact Forms Not Working...

...same old tired story. The contact forms on SB Plus are not working. How long will it take them to fix it this time?

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11.3K Messages

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148.2K Points

2 months ago

Hello Martin, 

I have had one other contact regarding the SB+ contact forms. Adding the form email address to your contacts should resolve the issue, as it did for the other customer:

 

no-reply@hs-support.homestead-inc.com

385 Messages

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10.2K Points

2 months ago

Trust me, that is not the problem. We have had this issue several times in the past.

I receive submissions, but only about one out of every three makes it through.

1 Message

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60 Points

2 months ago

We are having the same problem.

What is cause and the fix?

Please don't just fix something in the background and just say it's ok now.

33 Messages

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1.3K Points

I had this same problem many years ago and I just put my email address to my web site instead.  Problem solved.

385 Messages

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10.2K Points

@leah3842​ I get about one out of every three submissions. This needs to be fixed.