14 Messages
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280 Points
Billing Question
Hi Homestead, I received an email saying you couldn't process my credit card for 8/8/25 and are suspending my account. I checked the credit card. Everything is fine and there's plenty of funds to cover multiple bills. The card is not expired. I confirmed my bank has not received the request for payment. I'm starting up a big promo in a few days and I can't have my account SUSPENDED! Can you please check this asap for www.ExtremeScreenwriting.com. Perhaps this is a fraudulent email being sent by scammers? Please advise. Thank you.
blaine5317
2 Messages
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70 Points
6 days ago
I have searched around this site but unfortunately I cannot find where to enter the new credit card information. Please advise. B. Dunn
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steve8999
1 Message
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110 Points
3 days ago
Barb, I received the same email on my account, but it will not let me enter new payment information.
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elyzabethv
11.3K Messages
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148.2K Points
2 days ago
Hello,
Your account is in good standing and the payment processed successfully. I'm not sure if this was a scam email or a system error, but your account is fine.
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