Account & Billing

Here are instructions to view your website statistics for Sitebuilder Sites. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

If you need additional services added to your account such as email accounts, email storage upgrades, eCommerce information, disk-space, package changes or more information on services we offer, look under the Add-on Services tab. The first subcategory is Get More Customers, which provides informati

To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down. From the next screen you will see all the billing information. This window shows The current credit/debit card on file for payments. Any cr

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments. Click the Edit button under Payment Method Fill out the Name On Card, Card Number, Exp. Month,

Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a

If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities. Bank does not allow $1 or $0 transactions Bank does not allow online payments Bank does not allow payments for online services Bank has charge for Homestead Tec

A PIN is a number that is provided to each Homestead account to use as verification of the account if you call in for support. If you need to change pin number for any reason you can change this in your account, as below.

Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses email. When our servers are blocked for sending spam - customers can't send critical emails. Passwords must be 8-14 characters in length with at l